Americas Public Sector Training Manager at Chainalysis

The Chainalysis Training Team drives education of cryptocurrency technology and Chainalysis products throughout the ecosystem. Our team can command a room, build engaging content, and speak to every level of expertise. We know how our products are used in the real-world and help our customers become experts too.

The Manager of Americas Public Sector Training will lead a team of Training @ Chainalysis experts, focusing on building and providing best-in-class customer certification programs. Every team member trains high profile audiences and collaborates to build new live and on-demand programs, so the Manager will guide day-to-day operations and ensure each team member can have a maximal impact.

Training @ Chainalysis is filled with some of the world’s best blockchain experts and educators in a rapidly-evolving ecosystem. The Public Sector Training Manager will guide the team’s thought leadership & educational efforts aimed at investigations, law enforcement, regulatory & other public sector customer audiences.

Success is measured in your ability to hire top-talent, deliver exceptional education that drives increased product adoption and revenue, and guide thought leadership & program development to increase our impact on public sector customers, partners, and prospects.

In one year you’ll know you were successful if…

The team has delivered exceptional training programs to Chainalysis customers across verticals in our rapidly-evolving ecosystem, including executing bespoke and strategic training engagements. You’ve delivered some Chainalysis training to enable you to guide and support team efforts.
You’ve led partnerships with other public sector teams to enhance & scale our training programs aimed at investigations, law enforcement, regulatory, and other public sector audiences.
Training @ Chainalysis has continued to hire experts and seasoned educators, and every Americas Public Sector team member has received exceptional guidance and support during initial ramp-up, has enhanced their training skills, and has achieved other professional development and growth.
Each team member has been fully enabled and supported to be a ‘part owner’ of our training program, and has taken responsibility for development and maintenance of our curriculum. Team members are empowered to contribute to cross-functional initiatives, whether customer-facing, product-facing, or employee-facing.

A background like this helps:

You’re an experienced software Trainer, having delivered both exceptional virtual and onsite training globally (when safe to travel). You’ve developed and extensively delivered blockchain-focused or other financial crime, investigation, or regulatory/compliance focused training programs.
You’ve directly managed, mentored, or coached other educators in a high-growth environment
You’ve worked in intelligence analysis, financial compliance, AML, or investigations, with exposure to cryptocurrency technology.
You’re accustomed to communicating with executives and working with internal / customer subject matter experts, and don’t mind stepping outside of your comfort zone when required.
You’re comfortable navigating and supporting others through a steep learning curve, have a curiosity to learn and teach new tech trends, and at least think you know who Satoshi is.
Juggling customer training programs and internal projects doesn’t bother you, since you are eager to keep Chainalysis and our customers on the cutting edge.
You have a proven ability to coach team members in verbal/written communication, planning, organization, and attention to crucial details.
Bonus points if you have experience with Chainalysis or other blockchain analysis software products or have achieved ACAMS, ACFE, or ACFCS certification.

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