Bitcoin Depot is seeking a Sales Operations Specialist to provide key information, tools, training, and support to help our sales organization reach their growth goals.
Bitcoin Depot is one of the largest multi-cryptocurrency ATM Networks in the world offering users the ability to buy and sell Bitcoin, Litecoin, and Ethereum instantly at thousand of locations. Our mission is to provide the most secure, convenient, and fastest cryptocurrency transaction. Our vision is to bring cryptocurrency market to the masses.
Responsibilities
Single point of contact for sales segment responsible for intake of Account Executive/RVP inquiries and providing operationally sound and customer-focused solutions from inception to resolution
Acts as owner and liaison between sales and internal departments and external service providers
Investigates internal opportunities for improvement, determines root cause, and challenges the standard procedure to ensure sustainable processes are achieved and communicated timely back to the various stakeholders
Subject matter expert (SME) for designated segment with regard to various sales operations initiatives
New hire onboarding and offboarding process implementation and process improvement
Location analysis of every store in Bitcoin Depot’s footprint. This includes analyzing individual leads, selecting monthly target sales zip codes, and the rollout strategy for each market.
Calculate and relay monthly sales payments, referrals, and sign up bonuses to the accounting team.
Ensure every signed location is prepped for a smooth delivery and install of the kiosk.
Coordinate kiosk transfers between the sales and operations teams.
Qualifications
BA/BS degree in marketing, communications, business administration or related field preferred
Experience working with Customer Relationship Management tools and Salesforce Automation Systems preferred
Experience with interpretation and creation of reports using various data sources
Exceptionally organized and detail-oriented
Excellent written and verbal communication skills
Ability to exercise good judgment, problem solving ability and resourcefulness
Experience with Excel and PowerPoint, Google Apps
Excel in executing, establishing priorities, and meeting swift deadlines in a fast-paced, rapidly changing environment
Benefits
Competitive Salary
401K Matching
Generous PTO
Health benefits offered with a company contribution towards premiums
Wellness benefits
Casual dress environment when in office
Monthly company celebrations
Advancement opportunities based on results
Weekly catered lunches
Premium coffee and tea provided by Buckhead Beans
Or contact our tech and crypto recruitment agency division if you are hiring
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