Senior Client Development Specialist – APAC at BitMEX
The Client & Business Development team is responsible for identifying new business opportunities, the coverage and growth of Corporate and VIP clients, maintaining existing business relationships with our partners in the region, conducting competitive market analysis, and enhancement of brand recognition.
This role will be part of that global team, initially focusing on clients in APAC. On a regional level they will work closely with other teams to provide insight and feedback about products and features on the platform with the ultimate end goal of generating more users on the BitMEX platform.
Provide best-in-class coverage and support to our larger and Corporate clients; build deep relationships to increase loyalty
Work our leads pipeline and identify new prospective clients with the goal of getting them onboarded and trading
Assist with the client onboarding and trading experience
Suggest tools, products, and strategies to help clients maximize their trading potential
Share client feedback with BitMEX product and engineering teams and write specific proposals for improvements
Learn and understand thoroughly the BitMEX trading platform and current and future product and service offerings, and how these will affect our client base
Understand the BitMEX value proposition and how to appeal to the wide variety of clients we service
Regularly report on client issues, recommendations, criticism, and trading activity; follow up regularly
Suggest and implement process changes to enhance team efficiency and coverage quality
Take ownership of our Corporate product offering including website, content, marketing, etc.
Represent BitMEX at relevant industry conferences to stay on top of industry developments, enhance our image, build connections and solidify existing relationships
Maintain awareness and knowledge of industry-related developments
Skills and Experience
Experience engaging with clients in the Crypto industry
Experience communicating in a professional manner and assisting with high-value clients
Strong strategic thinking and client-facing communication and interpersonal skills
Trading experience with Bitcoin or other asset classes preferred
Strong understanding of digital currencies and passionate about the space
An entrepreneurial mentality with the ability to work well under pressure, thrive working under limited direction, and a strong sense of personal accountability and ownership
Must be comfortable with networking
A good team player with strong interpersonal skills
Proficiency with Excel and Powerpoint
Or contact our tech and crypto recruitment agency division if you are hiring
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